1. Introduction
This Privacy Policy applies to inktexts.com (“we”, “us”, or “our”) operated by ThriveLoom Ltd, Office 67 Unit 5, 399-405 Oxford Street, Mayfair, London, England, W1C 2BU. We are committed to respecting your privacy and protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018.
2. Data We Collect
We may collect and process the following personal data:
- Identification details (name, email address, phone number, company details if provided)
- Usage data (IP address, browser type, device information, access times)
- Any information you submit via forms or correspondence on the website
- Cookies and tracking data (see our Cookie Policy for details)
InkTexts.com does not store, process, or retain any payment card details, including credit or debit card numbers, CVV codes, or expiration dates. All payment transactions are securely processed by authorized third-party payment service providers that comply with applicable security standards such as PCI-DSS.
We only receive limited information necessary to confirm successful payment (such as transaction status or payment reference) and to fulfill orders. Cardholder data is handled exclusively by the payment processor and is never stored on our servers.
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our services and website
- To process enquiries, orders or payments
- To communicate with you, including responding to your requests and sending administrative messages
- To improve our services and website, including analytics and usage monitoring
- To comply with our legal obligations
4. Legal Bases for Processing
Your personal data is processed under the following legal bases:
- Consent, where you have given clear permission
- Performance of contract, when processing is necessary for providing services or products
- Legal obligation, where processing is required by law
- Legitimate interests, only when our interests are not overridden by your data protection rights
5. Data Sharing and Disclosure
We may share your personal data with:
- Service providers and contractors assisting us in operating our website and services (such as hosting, analytics, payment processors)
- Legal, regulatory or governmental bodies, as required by law
- Other parties with your explicit consent
We do not sell or rent your personal information to third parties.
6. International Transfers
If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place to protect your data, in line with UK data protection law.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined or as required by law. Retention periods are regularly reviewed.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Object to or restrict processing in certain circumstances
- Request transfer of your data to another party (data portability)
- Withdraw consent at any time where consent is the basis for processing
To exercise your rights, please contact us at the address below.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your site experience and analyse usage. For detailed information, see our Cookie Policy.
10. Data Security
We employ industry-standard security measures to protect your data and regularly review our policies and practices to address emerging risks.
11. Changes to This Policy
We may update this Privacy Policy as necessary. The latest version will always be posted on this page, with a new effective date.
12. Contact
For questions regarding this Privacy Policy or your data, contact:
ThriveLoom Ltd
Office 67 Unit 5, 399-405 Oxford Street, Mayfair, London, England, W1C 2BU
Email: support@inktexts.com
If you are dissatisfied with our response, you may lodge a complaint with the UK Information Commissioner’s Office (ICO).